Clean Up Your Mess! 5 Articles You Should Read (A Lamont C Blog Post)


Cleaning Up Your Mess

What is your reputation like where you work and play?

If you have a good, be sure to keep it that way!

But what if you have a bad reputation?

You need to change it pronto buddy!

But what if that bad reputation was built up over many years? Decades even?

Well, my friend you have a task ahead of you, so you better get to cleaning!

I was working with this one organization that had a very poor reputation in the community in which it conducts business. This reputation has been festering for years. They like to fancy themselves as a “business”, but unfortunately that isn’t entirely true. If they were a true business, they would have gone out of business many years ago. But that’s a different story for a different day.

So people within this organization say they would like to change this bad reputation they have. I made the simple suggestion of going out and sitting down with each of their stakeholders and having a candid conversation with them while letting the stakeholders know they want to build new bridges. Apparently connecting with people and building relationships isn’t on their radar. They prefer to have “Big Brother” force these relationships to happen.

Uhhhm, okay.

Regardless of what you think, mommy, daddy, nor big brother will fix your relationships, YOU are going to have to clean up your own mess! It may not be easy, but it will be well worth it in the end.

I know it is a daunting task to clean up a mess, and you may not even be sure if you have the skills to clean, mend, and build, but have no fear because there are plenty of people who can help you!

If you are faced with similar challenges in your work, or play, here are five articles you should read to provide you with better tools on how to clean up your mess. (The titles are hyperlinked, but I’ve also included shortlinks too).

Start With The (Wo)Man In The Mirror!

First things first, we all need to look in the mirror…

10 Harsh Truths That Will Improve Your Life Instantaneously

By Lolly Daskal (Follow her on Twitter @LollyDaskal)

Useful Tip From The Article:

Many things you can’t choose, but you have a choice in everything you do.

You can make excuses, blame others, embrace the toxic and wrong–or you can follow a brighter path. It’s up to you

BONUS: At the end of the article you will find a 9 minute video…

How to Stop Your Past From Dictating Your Identity – Best-selling author Marshall Goldsmith describes the experiences that shape your identity, and how to create a new one

Time For Change

Okay, so now that you’ve done some reflecting, it’s time to start redefining…

 6 Steps To Redefining Your Brand In 2014

By Jason Cieslak

Useful Tip From The Article:


Historically, rebranding programs include developing the strategy and communicating it to an external audience. However, the best organizations recognize the importance of internal communications and training. Communicating to employees is the first step. It’s important is to ensure that employees know how to deliver on the brand promise.

Gone, But Not Lost!

Okay, so now that you’ve done some reflecting, know that once your ‘customers’ are gone, it does NOT mean they have to be gone forever. Learn how to get them back…

How to Win Back Lost Customers

By Dave Mattson (follow Dave on Twitter @Dave_Mattson)

Useful Tip From The Article:

Request an exit interview

Ask for a meeting with the client to debrief you on the relationship. What were the factors that have gone into the company’s decision?  

Don’t be defensive. Take responsibility and apologize, if appropriate. Use the meeting as a means for improving but also as a basis for learning more about your client’s needs. 

 Get Out There And Connect With People

 3 Best Practices For Effective Business Networking

By Sophie-Charlotte Moatti (Follow her on Twitter – @scmoatti)

Useful Tip From The Article:

Networking is an art, not a science, and it’s hard to measure—or even define—its effectiveness. So we often have a love-hate relationship with it. Thankfully, there are ways to network effectively. Here are best practices for three common situations: at an event, online, and with mentors.

 Get Real Life Likes

 Because we all worry about whether people will find us interesting….

 5 Ways to Always Be the Most Interesting Person in the Room

By Amanda Berlin (Visit her at

Useful Tip From The Article:

Be Interested

How to be interested? Ask questions, listen closely, ask more questions. Engage people in talking about their passions.

And once you finished checking out those posts, don’t forget you can always read a couple of timeless books such as How To Win Friends and Influence People (amazon link – or The 7 Habits of Highly Effective People (amazon link –


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Son, Husband, Father, Brother. Used to be a fighter, now I guess I'm a just a Lover. Jack of a FEW trades....Master one some. Come fly with me!

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